# $ ls -lah services/

*// CHAPTER 02 — WHAT WE BUILD*

Five practices. One senior team. All cross-pollinating — the e-commerce build comes with the AI copilot baked in, because the people building both sit next to each other on Slack.

## E-COMMERCE

*Storefronts engineered around the cart.*

Custom builds, replatforms, and headless rebuilds on Shopify, Magento, BigCommerce, and WooCommerce — by senior devs who have shipped 200+ stores and seen most of the ways carts break.

### Capabilities

- Custom Shopify theme development & headless (Hydrogen) builds
- Magento 2 builds and end-of-life M1 → M2 migrations
- BigCommerce + WooCommerce custom integrations
- Replatforms with zero-downtime data migration
- Multi-currency, multi-store, multi-locale rollouts
- B2B portals with customer-group pricing and quotes
- Custom checkout flows, subscriptions, and post-purchase logic
- Performance audits, Core Web Vitals work, speed rescues

### Deliverables

- Production storefront, fully QA'd, on your stack
- Headless Storefront API integrations where it makes sense
- Documentation + Loom walkthroughs
- Optional 30 / 60 / 90-day post-launch retainer

### Stack

shopify, hydrogen, liquid, magento-2, bigcommerce, woocommerce, graphql, stripe, recharge, klaviyo, algolia

**Recent KPI:** +38% — avg. CVR lift on rebuilds

## CUSTOM WEB APPS

*Internal tools, portals, dashboards.*

Full-stack Laravel paired with React or Vue. The boring-stable backend with the front-end your client actually wants to log into. We build things that earn their keep in year three, not just year one.

### Capabilities

- Full-stack Laravel + React/Vue application development
- Admin dashboards, agency-side ops tools, internal platforms
- Customer portals with auth, billing, and self-service
- API design — REST, GraphQL, versioning, deprecation
- Real-time features (WebSocket, SSE, presence)
- Background job pipelines + observability
- Database architecture (Postgres, MySQL, Redis, time-series)
- Performance engineering and scale-up rescues

### Deliverables

- Production application with monitoring + alerting wired in
- API documentation + Postman/OpenAPI spec
- CI/CD pipeline + staging environment
- Runbook + on-call rotation handoff (if needed)

### Stack

laravel, filament, react, vue.js, nextjs, node.js, postgres, redis, websocket, rest, graphql

**Recent KPI:** 99.97% — uptime SLO across active retainers

## AI & AUTOMATION

*Take the manual work off the board.*

We build AI features that pay for themselves — and we tell you when AI is the wrong answer. RAG copilots, document extraction, NLP pipelines, agentic workflows, and the integrations that make them useful.

### Capabilities

- AI agents and RAG copilots over your knowledge base
- Document & invoice extraction pipelines
- NLP, classification, entity-extraction, summarization
- Workflow automation: n8n, Zapier, Make, custom orchestrators
- OpenAI, Anthropic, open-source model integration (incl. fine-tuning)
- Vector search (pgvector, Pinecone, Weaviate)
- Evals, observability, prompt-versioning, cost monitoring
- Human-in-the-loop and review workflows

### Deliverables

- Working AI feature with eval suite + cost dashboard
- Prompts versioned in git, not in a Notion doc
- Fallback + degradation strategy if the model API is down
- Internal training session on how to maintain it

### Stack

openai, anthropic, python, langchain, n8n, pgvector, pinecone, huggingface, zapier

**Recent KPI:** −62% — manual hours on first engagement

## INTEGRATIONS

*Connect the tech stack you already have.*

The glue that determines whether the rest of the stack is real. ERP ↔ CRM ↔ storefront ↔ warehouse ↔ billing — robust API design, webhooks, sync jobs, replays, idempotency, and the boring stuff that keeps Friday night from getting interesting.

### Capabilities

- ERP integrations (NetSuite, SAP, QuickBooks, Acumatica)
- CRM integrations (Salesforce, HubSpot, Pipedrive)
- Storefront ↔ warehouse ↔ shipping sync (ShipHero, ShipStation, EasyPost)
- Payment processing & billing systems (Stripe, Recurly, Chargebee)
- Custom REST/GraphQL APIs + webhook fan-out
- Idempotent sync jobs with replay + reconciliation
- Migration tooling for one-time data moves
- API gateway, auth (OAuth, JWT, API keys), rate-limiting

### Deliverables

- Bi-directional sync with monitoring + alerting
- Reconciliation reports + replay tooling for ops
- OpenAPI / Postman docs for every endpoint
- Webhook signature verification + retries baked in

### Stack

rest, graphql, webhooks, salesforce, hubspot, netsuite, quickbooks, shiphero, stripe, recharge

**Recent KPI:** 99.97% — sync rate across active integrations

## CONSULTING & STRATEGY

*A senior brain on retainer.*

Sometimes the best dev work is convincing you not to do it. We do architecture reviews, tech-stack selection, technical due diligence, transformation roadmaps, and fractional CTO engagements when the in-house team needs a senior second opinion.

### Capabilities

- Architecture review & recommendation
- Tech-stack selection / replatforming feasibility
- Technical due diligence (M&A, investment, partnership)
- Digital transformation roadmaps for 12–36 month horizons
- Team augmentation: embed our senior with your team
- Fractional CTO engagements for early-stage companies
- Security review + remediation planning
- Mentoring + code review for your team's growth

### Deliverables

- Written report with prioritized recommendations
- Architecture diagrams + decision-record (ADR) docs
- Roadmap with effort estimates and dependency mapping
- Optional follow-on engagement to execute the plan

### Stack

architecture, devops, cloud-strategy, security, scalability, agile, sre, observability

**Recent KPI:** 17yr — experience informing the call you're about to make